FAQ

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

How to place my order

To place an order on our website, please follow the following steps:

  1. With options as vast as the ocean, you will first have to pick what you love.
  2. Once you’ve made a choice, add the item to your cart click on the “add to cart” button, or if you like to buy the item directly click on the “buy now button” to skip the cart page and go to check out page(step ‘6’).
  3. After you’re done selecting our products, click on the cart icon.
  4. This will lead to a list of the selected products, where you can have a second look.
  5. Once you’ve confirmed what to order, click on “check out”.
  6. You can place your order by logging into your account or by signing in as a guest.
  7. Confirm your shipping address, select the payment method, place the order, and sit back and relax.

How do I get a confirmation on the order I’ve placed?

  1. Once the order has been placed, you will be receiving an email update with a confirmation on the selected products.
  2. Another email update shall be sent to you along with the tracking number, once the order has been shipped out.

What is the estimated delivery time?

We generally dispatch the items within 24 hours and you will receive the items within 3-8 business days. Business days exclude public holidays and Sundays. Estimated Delivery time depends on the destination to which you want the order shipped.

Is it safe to use my credit/debit card on Grippie?

Your online transaction on GRIPPIE is secure with the highest levels of transaction security currently available on the Internet.

GRIPPIE uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing.

All credit card and debit card payments on GRIPPIEFA are processed through secure and trusted payment gateways managed by leading banks.

Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.